Register and privacy policy
Funeral Home Kaiho
This document is a register description required under the General Data Protection Regulation (GDPR), Regulation (EU) 2016/679 of the European Parliament and of the Council.
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Register and privacy policy
1. Data Controller
Hautauspalvelu Kaiho Oy
Lintuvaarantie 10 LH 4
02650 Espoo
Business ID: FI34930089
2. Data Protection Responsible Contact
Hanna Päivärinta
+358 40 665 6440
toimisto@hautauskaiho.fi
3. Name of the Register
Hautauspalvelu Kaihon asiakasrekisteri
4. Description of the Register Contents and Purpose of Processing
Category of Data Subjects: Customers who have submitted an order
Data Categories: Name, address, email address, personal identification number, telephone number
Purpose of Processing: To administer customer orders, perform invoicing operations, and conduct customer satisfaction surveys
The register may also contain additional individualized data provided by the customer. Such data processing shall be notified separately to the data subject.
Category of Data Subjects: Individuals who have submitted their contact information via website contact forms or by other means
Data Categories: Name, email address, telephone number
Purpose of Processing: To handle inquiries, initiate, and manage customer relationships
5. Data Retention Period
Personal data described in this statement shall be retained only for as long and to the extent necessary for the purposes defined herein and as required by applicable legislation.
6. Regular Sources of Data
– Contact forms and appointment calendars available on our website, completed by the data subject
– Information provided directly by the data subject via email, telephone, or other means
– Social media platforms through which the data subject initiates contact
– Publicly available business contact information retrieved from online sources
By submitting a contact form on our website or providing personal data through other means, the data subject grants the data controller consent to store and process the provided information in accordance with this privacy notice.
7. Regular Data Disclosures
Customer data may be disclosed solely to partners whose services are required to fulfill the customer’s order or as agreed with the customer. Such partners may include, but are not limited to, parishes, crematoria, transportation providers, memorial service vendors, law firms handling estate inventories, and headstone suppliers.
Funeral Service Kaiho shall only transmit personal data necessary for service provision, such as name and phone number. Ownership of the data remains with the data controller, and third parties are not permitted to use the data beyond the scope of the specific assignment.
No data shall be transferred or disclosed outside the European Union or the European Economic Area.
8. Principles of Register Protection
The register is stored in secure information systems and protected against unauthorized access.
Only designated personnel responsible for the customer register at Funeral Home Kaiho shall have access to the data.
9. Right of Access and Rectification
Data subjects have the right to access personal data stored about them in the customer register. They also have the right to request correction of inaccurate or incomplete data. Correction requests must specify the erroneous data and provide the corrected information.
Requests for access or rectification must be submitted in writing and signed, addressed to the contact person listed in Section 2 of this document.
10. Right to Erasure
Personal data may be deleted upon request by the data subject.
11. Other Rights of the Data Subject
The data subject has the right to prohibit the data controller from processing their personal data for direct marketing purposes.
Our website may contain links to third-party websites. These linked sites are not under our control, and we are not responsible for their content or any links they contain.
Users may disable cookie-based communications via their browser settings.
12. Use of Cookies
Our website uses cookies. These may include data related to user actions on the site, page visits, or information about the devices used. Such data is used to improve website functionality and content, develop business operations, and target marketing.
We use Google Ads and Google Analytics services, which rely on cookies.
Cookies are user-specific, but they do not enable identification of the user. Personal data such as name, phone number, and email address is only obtained if the user voluntarily provides it, for example via a contact form.
Users may manage cookie preferences via the cookie management service (Cookiebot) on our website or by adjusting their browser settings, such as disabling cookies or clearing stored cookie data.
Please note that cookies may be necessary for the proper functioning of certain services.
Register and Privacy Policy updated on 26 September 2025.